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  • How many coat sizes do you have?
    We have 8 sizes that can fit Chihuahuas to Great Danes and all breeds in between!
  • What are the features of the coat?
    1) The outer layer of the coat is made of polyester fabric. This fabric repels water to keep your pet dry. Black, Burgundy and Grey coats are made of waterproof fabric which offers better protection against heavy rains whereas Sushi, Pacman and Penguin coats are made of microfiber fabric which offers protection against light rain showers. 2) The mid layer of the coat is made of polyester fiberfill. The fine super compact filaments of the polyester fiberfill trap the body heat of your pet to keep him/her toasty during winter. 3) The inner layer of the coat is made of minky fleece fabric. Minky fleece fabric is extremely soft and light; it will provide your pet with comfort and warmth. 4) The adjustable chest strap with the snap buckle keeps the coat in place. You can tightening or loosening for a better fit around your pet's chest. 5) The elastic hind leg straps also keep the coat in place. 6) The elastic neck toggle enables you to tighten or loosen the neck for a better fit around your pet's neck. 7) Through the hareness opening in the coat, you can attach the leash to your dog's hareness. This will give you easy access to your dog's hareness beneath the coat. 8) The two reflective strips will keep your pet visible at night.
  • How can I determine the suitable size for my dog?
  • Where can I find the size chart?
  • How to put the coat on my dog
  • How can I place an order?
    To place an order, you need to: 1) choose the item that you want 2) specify the color and the size 3) press "add to cart" 4) review your order 5) check out
  • When checking out, I am not sure what is the postal/zip code for my location."
    If you are not sure of the postal/zip code for your location, you can look it up online or you write any random five digits.
  • How long does it take for my products to be delivered?
    Shipping takes from 3 to 10 working days depending on your order. To inquire about the estimated delivery time, kindly email us at support@fluffy& or send us a message on Instagram or Facebook
  • Can I return or exchange a product that I am not satisfied with?
    If you are ever dissatisfied with any item for any reason whatsoever, you may exchange or return it. Kindly review our “Store Policies” to take a look at our Exchanges & Returns policy.
  • Do you offer international shipping?
    Unfortunately, we do not offer international shipping at the moment.
  • Why choose Fluffy & Co.?
    We are extremely picky when it comes to pets. We decided to develop this brand to spoil and pamper our furbabies. We designed these products with our pets in mind; we wanted to create the best for them. Our products are made from some of the best materials and we guarantee 100% satisfaction.
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